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Hi,
I don't want to release any names or give specifics at the moment as I want to see how this turns out.
Basically, what happened is this:
I bought a part (fairly expensive - we'll say 500-1000) from someone on this forum and due to the nature of the part decided it didn't need the extra shipping insurance. I received the part in a timely fashion and well packed. On the outside there was no visible damage and all looked great. However, upon a closer inspection I noticed there did actually seem to be some internal damage to the part. I dismantled to the part and as it turns out it's broken and unusable. NOTE: the part was advertised as "mint".
Here's the issue:
I let the seller know what I found and asked him how he wanted to handle it. I also included some pictures. His reply was basically "you understood the risk of shipping it without fully insuring it" and "I don't want to see you stuck.. So let me see what I can do" and "I posted pictures of what you were buying so how do I know the pictures you sent me were the same part.. Maybe you already had a broken one". This was on Monday. I sent him an email back right away comparing his pictures to mine and pointed out that you can just barely make out the broken piece in his pictures (if you know where to look.. no doubt though he could argue saying that’s just how the picture looked).
Since then I have not received a response and am starting to get worried.
If it happens that this guy jumps ship on me what are my options? Obviously, you can't just steal money from someone.
BTW, he used his work email and sent the package from his work.. So I do have that information.
Thanks for your help.
I don't want to release any names or give specifics at the moment as I want to see how this turns out.
Basically, what happened is this:
I bought a part (fairly expensive - we'll say 500-1000) from someone on this forum and due to the nature of the part decided it didn't need the extra shipping insurance. I received the part in a timely fashion and well packed. On the outside there was no visible damage and all looked great. However, upon a closer inspection I noticed there did actually seem to be some internal damage to the part. I dismantled to the part and as it turns out it's broken and unusable. NOTE: the part was advertised as "mint".
Here's the issue:
I let the seller know what I found and asked him how he wanted to handle it. I also included some pictures. His reply was basically "you understood the risk of shipping it without fully insuring it" and "I don't want to see you stuck.. So let me see what I can do" and "I posted pictures of what you were buying so how do I know the pictures you sent me were the same part.. Maybe you already had a broken one". This was on Monday. I sent him an email back right away comparing his pictures to mine and pointed out that you can just barely make out the broken piece in his pictures (if you know where to look.. no doubt though he could argue saying that’s just how the picture looked).
Since then I have not received a response and am starting to get worried.
If it happens that this guy jumps ship on me what are my options? Obviously, you can't just steal money from someone.
BTW, he used his work email and sent the package from his work.. So I do have that information.
Thanks for your help.
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