DISCIPLINED TUNING - Customer Survey

[Nawaaz]

DISCIPLINED TUNING - Customer Survey

Hey guys, I was just looking to get some help. I just wondering if you could possibly take a few minutes to fill out this survey for a business me and my brothers are opening, and e-mail it back to me. If you'd like you can leave your e-mail address and I'll e-mail the file to you, otherwise I guess you can copy & paste. Thanks for your time.

- Rashaad Khan

E-mail address: rashaad_a_khan@yahoo.ca

************************************************** *************************************

Disciplined Tuning
Customer Survey

Please take a few minutes to fill out the following survey for our new business, Disciplined Tuning, which will be opening soon in London, ON. We will be accommodating many aspects of the automotive industry, providing honest, quality and affordable services to the public, including specialized services, with unparalleled convenience. We will offer services such as: Mechanical repair, auto body repair, paint-less dent removal, professional buffing & detailing, custom audio installation, aesthetic modifications, performance modifications, and much more.

1. Based on the above description, would you consider utilizing our services?
YES NO

2. Do you currently have a dedicated mechanic?
YES NO

3. If your answer to question #2 was YES, then are you satisfied with his/her products, services and prices?
YES NO

4. If your answer to question #2 was NO, then are you satisfied with the mechanics you have used so far and their products, services and prices?
YES NO

5. Would the added convenience of being able to bundle services (i.e. mechanic & body work) make it more likely for you to consider purchasing our products & services?
YES NO

6. Are you interested in modifying your car?
YES NO

If you answered NO, then why not?

__________________________________________________ ______________________


7. Would you be interested in purchasing a modified car, which can range from a simple ride height reduction, to a complete makeover?
YES NO

If you answered NO, then why not?

__________________________________________________ ______________________

8. Would the ability to discuss options to fit your budget sound appealing? (Applies to all services)
YES NO

9. On a scale of 1-5, how interested would you be in supporting a company that wants to donate products (including cars), services and money for charity.
1 2 3 4 5

10. Is there anything you like or dislike about our business idea? Are there any suggestions that you would like to make?

__________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________

************************************************** *************************************

Thanks for your time. Any and all feedback is appreciated.

[Nawaaz]

Just a side note, this survey is actually to help me secure some funding to help me with this business venture. So please fill out the survey (you can just post a reply in this thread and put the number with the answer beside it) if you can spare a couple of minutes. Thanks again.

- Rashaad

[cortexx]

1) no ( I do everything myself if possible )

2) no ( for the same reason as above )

4) no ( most work i have had done on my vehicles other than brand dealerships has been shoddy , crap and worse than i do myself )

5) no ( bodyshops are a specialization , you can't mix a body shop with a tuner/service shop and get the results people will expect. ( not unless you have a large enough place and a staff of people dedicated to each specialization ).

6) yes (BUT i am a great believer "built NOT bought" - i have as much fun wrenching , hurting myself and finding new cursewords to use as i do in driving it)

7) no ( i don't trust anyone to mod my car except myself ) I would prefer no mods on a car i buy so i know its not be messed with by well meaning but inept people.

8) No - if i need your services for my vehicle it's because it's out of the realm of my own capabilities and therfore from good business sense I expect you to tell me what your charges are not barter to see what i can afford.

9) No ( Donating cars and services to charities means your rates have to cover charity work paid for by your clients , I prefer to donate to charities myself )



Sorry if this is negative in some way . As a business owner i can tell you that you need a focus on one area and do it exceptonally well. Your reputation is your most important asset , without a great rep you are the same as every other Joe mechanic trying to make a Buck.

Form a plan of action , decide where you want to be in 5 years , 10 years and focus on that .

Pick a focus that is based on your strength, be prepared to work incredibly long hours for not much pay , to be bitched at by people , to not get paid by some , to have the CRA hound you occasionally .

On another note if you plan to Mod peoples cars what background do you have ? this takes theory , experience and a full understanding of the platform you are working on. Do you know how to tune an ECU ? you will have to and will be expected to when modding peoples cars.

In your shoes I would start with a valet service to build your business and get yourself rolling , simply because it requires the least amount of financial input , add to it as your client base and reputation grows.

hope this helps

[cdnleaf]

1. No due to location / geography.
2. Yes.
3. Yes.
4. n/a.
5. Depends on the shop. 'Convenience' is not worth sacrificing quality.
6. Yes.
7. No, modding / creating a really great ride is too much fun.
8. Sure, though it's a given at a professional garage.
9. No. I'm all for saving baby dolphins, just not from cash for my Skyline.
10. You have alot going on - JDMs/Skylines are speciality automobiles. Focus on what you do really well and build a solid reputation/business from there. Just because you build it, doesn't mean people will automatically come.

Good luck.

[Xeno-Vibe]

Why London, there isnt even alot of JDM rides here. You'd be way better off setting up shop in Toronto or a bigger city. Not that im against a JDM shop being in London but im still waiting for an autobacs lol..