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Everyone and anyone here on GTRC should beware of:
User name: MWRACING
Real name: Martin W.
Martin is also a GTRC sponsor under the name VIP Imports.
Here's the reason why:
The Purchase:
I agreed to let Martin find me a G-Sensor unit for my GT-R a few months ago. We spoke through MSN and he found me a good priced G-Sensor unit through yahoo auctions Japan.
Martin didn't obtain the item himself, he dealt through Adam at Feast Auto Export. All of which wasn't a problem.
The G-Sensor unit was in fine working condition and had pictures on yahoo auctions Japan of the indicator strip being clearly white.
I payed for the item, costing $315.00CND, and I received the item in good time.
The First Problem:
The big first problem was with the G-Sensor unit itself. The indicator strip had turned red.
I'm unsure as to when it turned red but I'm guessing that it was during the trip across the Pacific to my front door.
The item was sent directly to me and didn't pass through Martin.
The items packaging wasn't poor by any standards, but I'm not sure exactly how little force is needed to cause that indicator strip to turn red.
Regardless the item wasn't what I paid for.
The Second Problem:
I got on the computer with Martin and told him that the G-Sensor was damaged.
Martin told me that becuz he had dealt through Adam that I would have to speak to him.
I sent Adam a message through GTRC and Adam tells me that he will instruct Martin with details for us to make a claim with Japan Post and that I will have to deal with Martin on this matter.
I say, "No problem."
A few days pass and Martin tells me that I need to take pictures of the G-Sensor unit and send them to him so that he can make the claim.
I say, Ok," and get him the pictures within the hour.
The Big problem:
Here's my big complaint. Martin, completely vanishes after this. A week passes and I receive no update. I make attempts to speak to him through the computer but no reply.
Another week passes and still nothing, no email no call, no nothing and he is still not responding to my attempts to speak to him through the computer.
I finally get upset and tell Adam what is going on.
Adam tells me to mail him the pictures and that he will make the claim.
About another few weeks pass and Adam gets everything going and finished and I get a lump sum of some of my money back from the item.
Martin doesn't say a word. I make efforts every few days to speak to him through MSN and he never responds.
He basically left me out to dry on this and if it weren't for Adam I probably wouldn't be getting anything back.
The long and short of it is this: DON'T DEAL WITH MARTIN OR VIP IMPORTS.
I really hope Martin responds to this becuz this is total B.S. and you do not treat your customers like this.
If I had it my way, Martin would be paying me the difference I'm out on this unit simply for his disappearing act with regards to this manner.
I'll say it again:
DO NOT DEAL WITH MARTIN, MWRACING, OR VIP IMPORTS.
User name: MWRACING
Real name: Martin W.
Martin is also a GTRC sponsor under the name VIP Imports.
Here's the reason why:
The Purchase:
I agreed to let Martin find me a G-Sensor unit for my GT-R a few months ago. We spoke through MSN and he found me a good priced G-Sensor unit through yahoo auctions Japan.
Martin didn't obtain the item himself, he dealt through Adam at Feast Auto Export. All of which wasn't a problem.
The G-Sensor unit was in fine working condition and had pictures on yahoo auctions Japan of the indicator strip being clearly white.
I payed for the item, costing $315.00CND, and I received the item in good time.
The First Problem:
The big first problem was with the G-Sensor unit itself. The indicator strip had turned red.
I'm unsure as to when it turned red but I'm guessing that it was during the trip across the Pacific to my front door.
The item was sent directly to me and didn't pass through Martin.
The items packaging wasn't poor by any standards, but I'm not sure exactly how little force is needed to cause that indicator strip to turn red.
Regardless the item wasn't what I paid for.
The Second Problem:
I got on the computer with Martin and told him that the G-Sensor was damaged.
Martin told me that becuz he had dealt through Adam that I would have to speak to him.
I sent Adam a message through GTRC and Adam tells me that he will instruct Martin with details for us to make a claim with Japan Post and that I will have to deal with Martin on this matter.
I say, "No problem."
A few days pass and Martin tells me that I need to take pictures of the G-Sensor unit and send them to him so that he can make the claim.
I say, Ok," and get him the pictures within the hour.
The Big problem:
Here's my big complaint. Martin, completely vanishes after this. A week passes and I receive no update. I make attempts to speak to him through the computer but no reply.
Another week passes and still nothing, no email no call, no nothing and he is still not responding to my attempts to speak to him through the computer.
I finally get upset and tell Adam what is going on.
Adam tells me to mail him the pictures and that he will make the claim.
About another few weeks pass and Adam gets everything going and finished and I get a lump sum of some of my money back from the item.
Martin doesn't say a word. I make efforts every few days to speak to him through MSN and he never responds.
He basically left me out to dry on this and if it weren't for Adam I probably wouldn't be getting anything back.
The long and short of it is this: DON'T DEAL WITH MARTIN OR VIP IMPORTS.
I really hope Martin responds to this becuz this is total B.S. and you do not treat your customers like this.
If I had it my way, Martin would be paying me the difference I'm out on this unit simply for his disappearing act with regards to this manner.
I'll say it again:
DO NOT DEAL WITH MARTIN, MWRACING, OR VIP IMPORTS.
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